Support

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Support channels

If you’re stuck on an issue or encounter an unexpected API error, feel free to reach out to Coval support through these channels:

• Email Support (support@coval.dev)
• Coval Slack community support channel (#coval-support)
• Your dedicated Slack support channel (for Scale plan customers).

Providing as much context as possible when reporting an issue helps us understand the problem better. This allows for a quicker and more efficient investigation.

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I have an issue with…

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A Coval API endpoint

When you encounter an unexpected response from the Coval API, please provide us with the API request and response. This helps us narrow down the context surrounding your issue.

If you are not able to diagnose your issue using these tools, feel free to contact Vital support for further assistance.